I have to confess that I love rearranging the furniture in my home. It's part of my spring cleaning routine to consider reorganizing a room that will make the most sense for the changes that have taken place over the last year. For example, maybe I added a new piece of furniture or bought a new TV and the layout needs to change. Part of the cleaning and organizing process for a practice is to look at where everything and everyone "sits" and determine if those placements make the most sense for the workflow of the practice.
Have you ever stopped to consider how many times in a day you walk from here to there in the physical layout of the practice? Unnecessary movement or motion is one of the eight waste categories in lean healthcare. If you were to draw a line for every place you walk to and fro, what would it look like? Spaghetti? Would it reveal that the scale over in the corner of the office creates a lot of extra steps? Unnecessary steps that take time away from doing something with more value for the patient?
The Transformation Team was at the IHI San Francisco Conference last week discussing lean methodologies including the above spaghetti map which is one of many countermeasure projects to reduce waste in the patient pathway. In this particular project there was an 87% reduction in unnecessary movement. If you'd like to learn more about saving time to create time, please contact us.