9:00 AM09:00

Annual MBQIP Meeting

  • Capitol Plaza Hotel & Conference Center (Ethan Allen Room) (map)
  • Google Calendar ICS


9:00 a.m.– 9:15 a.m.: Registration & Breakfast

9:15 a.m.–9:30 a.m.: Welcome & Introductions

9:30 a.m. – 9:50 a.m.: Overview of VT MBQIP Data – Identifying Opportunities & Celebrating Achievements - Hillary Wolfley, Health Data Analyst, VPQHC

9:50 a.m. – 10:30 a.m.: MBQIP and the Changing Landscape of Quality Reporting- Karla Weng, MPH, Senior Program Manager, Stratis Health

10:30 a.m. – 10:45 a.m. BREAK

10:45 a.m. – 11:30 a.m.: MBQIP and the Changing Landscape of Quality Reporting - Karla Weng, MPH, Senior Program Manager, Stratis Health

11:30 a.m. - 12:30 p.m.: LUNCH

12:30 p.m. – 1:15 p.m.: Quality Partner Updates

- Flex & SHIP Grant Status - John Olson, M.Ed., Rural Health & Primary Care Chief, Vermont Department of Health

- QIN-QIO 12th Scope of Work - Elizabeth Winterbauer, MPH, CPHQ, State Program Director, Qualidigm

1:15 p.m. – 1:35 p.m.: Improving Quietness at Night: Hospital QI Spotlight - Monica Boyd, MS, CPHQ, Sr. Director of Quality & Risk Management, Gifford Health Care

1:35 p.m. – 1:50 p.m.: BREAK

1:50 p.m. – 2:10 p.m.: Overview of H.A.R.P. (Healthcare-Associated Infections and Antimicrobial Resistance Prevention) Program - Jennifer Read, MD, MS, MPH, DTM&H, Medical Epidemiologist and Chief, HAI Program, Vermont Department of Health

2:10 p.m. – 2:30 p.m.: Developing and Sustaining an Antibiotic Stewardship Program: Hospital QI Spotlight - Sarah Sparks, PharmD, BCGP, Pharmacist, UVMHN-Porter Medical Center & Dr. Saul Nurok, MD, Emergency Medicine, UVMHN-Porter Medical Center

2:30 p.m. – 3:00 p.m.: Roundtable and closing remarks


  • Morning: The morning session will be focused on the Medicare Beneficiary Quality Improvement Project. The target audience for this portion includes Critical Access and Small-Rural Hospital Quality Directors and QI staff.

  • Afternoon: Afternoon presentations will address topics that are relevant to all of our Vermont hospitals. The target audience for this portion includes all Vermont hospital Quality Directors and QI staff. Please review the agenda to see which sections are most applicable to you/your staff.

Learning Objectives


  • Enhance your understanding of national efforts to support critical access hospitals (CAHs) with quality reporting and improvement, including an overview of the Medicare Beneficiary Quality Improvement Project (MBQIP) and how it aligns with quality reporting and improvement initiatives in Vermont.

  • Identify potential strategies for your facility through a review of national trends in quality reporting and improvement.

  • Enhance understanding of the status of your facility’s performance, and trends over time, on MBQIP measures, in relation to your colleagues, and national benchmarks.

  • Discuss key themes and issues related to quality measurement in rural hospitals, and how facilities can be engaged and prepared for upcoming changes.


  • Enhance understanding of Vermont statewide activities dedicated to preventing Healthcare Associated Infections and Antimicrobial Resistance.

  • Recognize key components of a successful Antimicrobial Stewardship Program and barriers that can be encountered when developing a stewardship program.

  • Identify cross-cutting strategies your colleagues have developed to improve their HCAHPS scores.


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9:00 AM09:00

Quality & Care Transitions Leaders Meeting

  • Capitol Plaza - Montpelier Room (map)
  • Google Calendar ICS

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Improving the Continuity of Mental Health Care: Innovative Ideas
9:00 AM09:00

Improving the Continuity of Mental Health Care: Innovative Ideas


Click here to access the agenda; and here to download Capitol Plaza parking pass. Please print this pass in color and display on the dash of your car.

9:00 a.m.–9:30 a.m.: Opening Remarks - “Between the Idea and the Reality Falls the Shadow” - Peter Albert, LICSW, Sr. VP Government Relations and PrimariLink, Brattleboro Retreat

 9:30 a.m.–10:00 a.m.: Mary Moulton, Executive Director, Washington County Mental Health Services  - Immediate Access and Delivery System Model

The Access Hub is a model in development for the Central Vermont region. If implemented as a pilot, it will accept immediate referrals from primary care offices, psychiatric units, emergency rooms, individuals and other providers in the community, striving to provide an immediate linkage to mental health and substance use treatment services. The Access Hub is not meant to take the place of current natural connections, but will provide linkage coordinators to assist people who are having difficulties with access. The presenter will describe process steps used to assist the region in determining the need for this service, will describe the model and its benefits for clients and providers.

10:00 a.m. – 10:30 a.m.: Billie Lynn Allard, RN, MS, Administrative Director of Nursing for Community Health & Putnam Medical Group – Southwestern Vermont Health Care & Medical Center - Community Care Team – Integrated Delivery for Vulnerable Populations

The SVMC Community Care Team was initiated to address ways to better assist frequent users of the emergency department with mental health and substance use disorders. Many were receiving complex medical work-ups based on presenting symptoms that were not addressing their “root cause” issues. Since the inception of the Community Care Team Model, SVMC has decreased ED visits for this population by 44%. The team identifies the major benefit of this work as the opportunity to transform lives and positively impact one's quality of life through working as a collaborative team.  

10:30 a.m. – 10:45 a.m.: Break

10:45 a.m.-11:15 a.m.: Dr. Simha E. Ravven, Senior Medical Director, Brattleboro Retreat & Clinical Assistant Professor in Psychiatry, Yale University School of Medicine – Law & Psychiatry Division, with Dr. Sarah I. Pratt, Sarah Pratt, PhD, Assistant Professor in Psychiatry, The Geisel School of Medicine at Dartmouth & Meghan Santos, LICSW, Project Director, Dartmouth-Hitchcock


 Telefriend Project

Telemedicine technology enables the delivery of innovative approaches to improve education, assessment, and self-management training for chronic health conditions. Researchers at Dartmouth developed the “Telefriend,” a tablet-based intervention that collects daily information about the health of people with serious mental and physical illness, monitored by a Telecoach who feeds information to the mental health treatment team to optimize care. Positive outcomes from two pilot studies led to two large clinical trials underway in three mental health centers. Presenters, including the Dartmouth faculty who created the program, will demonstrate the functionality of the Telefriend and describe a planned project to use a modified version of TeleFriend to prevent re-hospitalization among adults who have frequent admissions at the Brattleboro Retreat.

11:15 a.m.-11:45 a.m.: Q&A

11:45 a.m.-12:00 p.m.: Closing Remarks

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9:00 AM09:00

Improving the Continuity of Mental Health Care: A Call to Action

Vermonters hospitalized for mental health treatment tend to experience barriers to continuing care in the community setting. Over the past year, VPQHC has been collaborating with The Department of Vermont Health Access, Blue Cross and Blue Shield of Vermont, MVP Health Care and PrimariLink to dive into their collective data for insight. The goal of this statewide meeting is to share this data with stakeholders and community partners involved in successfully transitioning a patient hospitalized with mental illness from acute care to the outpatient setting and in ensuring the patient receives appropriate, continuing care. It is the hope that each participating group will share perspectives, experiences, and processes to gain a better understanding of the landscape, identify barriers, and generate innovative, actionable interventions. Click on the date box to RSVP. Note that space is limited.

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