How Can I Ensure A Safe Hospital Visit?


patient Tools:

What Patients can do to Prevent Serious Reportable Events (SREs) in the Hospital:
The best prevention of errors is achieved when patients and their families are actively involved in their care -- during admission, throughout the stay, with any surgeries or procedures that take place, and at discharge.

For more information on SREs, visit the Vermont Department of Health's Patient Safety web page which outlines the Patient Safety Surveillance and Improvement System (PSSIS) as charged by state statute, as well as the process of reporting SREs.

Surgeon information:

Compare performance of Vermont surgeons in eight categories using Prorepublica's online surgeon scorecard: knee replacement, hip replacement, cervical spinal fusion, lumbar spinal fusion (posterior), lumbar spinal fusion (anterior), laparoscopic gallbladder removal, prostate removal and prostate resection surgery.

Hospital information:

Department of Licensing and Protection (DLP) Standard Survey Results and Results of Complaint investigations: a DLP survey is conducted to verify that the facilities are compliant with the appropriate regulations for that facility. DLP conducts two types of surveys; one is a routine, periodic, unannounced facility survey to verify that the facilities are compliant with the regulations (standard survey), and the other type of survey is conducted as a result of a complaint or concern that DLP specifically receives (complaint investigation). Complaint investigation surveys are typically focused on a specific concern, however during that survey, the facility’s overall compliance can also be evaluated. Following either survey, DLP will notify the facility of the findings in writing. The facility must then submit a written corrective action plan to DLP that addresses any findings. The DLP Registry contains hospital survey results along with the submitted, and accepted, corrective action plan.

Hospital Report Cards: these quality ratings and performance statistics outline information from heart attacks to readmission rates, surgical infections to patient satisfaction, and much more!
Hospital Compare: publishes general hospital information, patient experiences and timeliness of care, among other data.