What we do
We improve the patient experience by:
Supporting statewide quality and care management networks to encourage discharge planning to improve patient satisfaction and reduce avoidable readmissions
Publishing health care quality data to guide patient choice
We improve patient safety by:
Monitoring and evaluating patient safety reportable events
Coordinating the statewide implementation of a surgical collaborative to ensure safer surgeries
We work closely with our providers to improve patient care and the overall health of our population by:
Facilitating hospital and physician peer review to ensure best practice
Conducting mock survey visits supporting regulatory compliance to promote high quality care