Previous Collaboratives
This year VPQ organized the largest Quality Improvement (QI) Collaborative to date. Twenty-six outpatient care teams committed to making their work more patient-centered and enjoyable. The VPQ Collaborative provides a structure to help teams identify what they need to work on and gives them the tools to improve. It is a bottom-up approach that encourages and celebrates teams sharing not only their successes but their “failures” so that all the Collaborative participants can learn from the experience.
Teams focused on practice and system improvements, ranging from implementing an Electronic Medical Record (EMR) or becoming a Medical Home; to reducing wait times, no shows and telephoning issues.
In one participating practice the “no show” rate for one of their physicians decreased from 26.7% to 10.3%; for another the rate decreased from 10.5% to .66%. With these reductions, the practice projects an increase in net revenue averaging $35,000 dollars per provider over the course of the next year.
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